Computer Support

Computers can be a very useful tool, great entertainment & more. When your computer isn’t working correctly, the fun and usability go out the window! Speaking of “Windows”, most people use a form of Microsoft Windows, it’s a popular and for the most part very usable Operating System. It does have hiccups and problems at times. When you are in the middle of doing something and your computer locks-up, it’s very frustrating and maddening. It’s important that you know some basic repairs and/ or have someone you can turn to for assistance when this happens.
To ensure your computer operates relatively trouble free, it’s important that you know how to do some basic maintenance and setup security on your system. There are also some basic steps you can take, when using your computer and surfing the web, to minimize problems. I will provide some information to help you enjoy your computer. I will also provide some information on some basic steps you can take to fix a problem when it arises and how to get help if it’s beyond the scope of what you can do.

To start with there are some basic steps you can do, to help maintain your computer’s performance and to secure it from online hazards. There are some utilities that you can utilize that will help clean your system, optimize performance and help to fix it when problems arise. My preferred utility is Advanced System Care, it’s a comprehensive set of tools that will optimize your system, help to keep it clean and have a wealth of tools to utilize when you have a problem. I have use it on many individual comouters that I have worked on, every user was very happy with what ASC did for their comouter.
Advanced System Care is available in a FREE version and in a paid Ultimate version which is very comprehensive and includes security. Take a look at the manual to familiarize yourself with the product and see it’s capabilities. Click on the image above for a link to the product and Click Here for the manual.
Securing your computer is paramount also. When it comes to security you have options including; Anti-virus, Anti-malware and Firewalls. The best of the security programs consists of a combination of the above. My preferred Security tool is ESET Internet Security, which has Comprehensive protection with firewall for everyday web users, thanks to ESET’s trademark best balance of detection, speed and usability. I will go into more detail about security in general and ESET security which is what I use.


Is your computer running slow and erratic? One of the best ways to cleanup, tuneup and get the most out of your system is to use Advanced System Care (ASC).
I use ASC on every computer I work on. I Haven’t had a complaint from anybody who has tried it. The basic Free version does basic cleaning and has many additional tools. The best approach is to get the Pro or Ultimate versions. They do considerably more, not only in repairing the system, but it also speeds your system up considerably. When the full versions are used and setup properly, your computer is automatically kept operating efficiently, plus cleaned up and tweaked for optimization as needed. The Pro version is reasonably priced and everyone who has paid for the Pro version were very pleased with the additional performance. The Pro also contains a large complement of utilities to cover just about anything you could need. For more information click on the following image.

Advanced System Care Pro



Security is extremely important when you are online. Just by visiting a site that is infected you can get your computer infected. Also clicking a link in an email or opening an attachment can get you in serious trouble also. To prevent that you need to use a reliable and comprehensive security program. My choice is ESET Smart Security Premium, it is a very comprehensive software that covers all angles of security:

  • Stay safe from viruses and spyware
  • Automatically secures transactions on internet banking sites, and helps to protect you on online payment gateways.
  • Bank and shop online more safely
  • Block unwanted internet content by categories or individual websites and keep your kids safe online with Parental Control.
  • Keep your kids safe online
  • Anti-Theft helps you track your laptop in case it goes missing. Track your missing device.
  • Includes protection for smartphones and tablets. Secure your smartphones and tablets
  • Anti-Phishing shields you from fake websites trying to acquire sensitive information. Keep your passwords and data private
  • Encrypt files and removable media, such as USB keys.
  • Secure Data

For more information go to

“ESET security solutions have earned excellent reviews from independent testing organizations.”

“ESET antimalware earned top honors, crushed the competition and was the only security solution to earn a perfect 100 percent score in the latest SE Labs antimalware tests.”

See: ESET’s Latest Third-Party Testing Results Are First Rate


Windows 10 is here!

  • Have you upgraded yet?
  • Do you want to, but don’t feel comfortable doing it yourself?
  • If you need advice or if you need help upgrading to Win 10, Contact Us for help!

I can advise you of what to watch for, when upgrading and can guide you to the necessary tweaks and settings changes that are important after upgrading.

If you need assistance with a computer problem or instruction on how to do something, download Teamviewer and then use the form to contact me and I will assist you.

Remote Access and Support over the Internet with TeamViewer


Click for Support

To Request Support Click on Button

ESET stops WannaCry ransomware

ESET security products detect and block this malware. Unlike other vendors, ESET’s proactive, multilayered solution not only blocks this ransomware, but can also stop it from spreading by blocking the utilized exploit (Eternal Blue). ESET Internet Security, featuring...

How to identify phishing emails:

Here is an example email from my inbox that I spotted as phishing right off the bat. Refer to the tagged locations on the image below. Tag 1: The from email address isn't correct, in this it should be a USAA email address and it's Comcast instead. Tag 2: It supposedly...

Computer Security Breakdown.

Computer security can be confusing to the uninitiated. There is; Antivirus, Anti-malware, Anti-exploit, Anti-phishing & Anti-theft, to name the main areas of concern. I'll provide a brief explanation for each one. Antivirus: is the one most people are familiar...